Denver Technology offers specialised advice and services covering IT & OT infrastructure, communications, cybersecurity, systems management, and hosting. Despite the commonalities in technology elements, the Operational Technology (OT) and Information Technology (IT) domains differ significantly. OT teams prioritise process safety and plant uptime, while IT teams focus on system efficiency and uptime. Denver Technology serves as a bridge between these worlds, leveraging its extensive experience in both IT and OT systems for Energy & Natural Resources clients in project and support capacities.
IT/OT Design & Implementation
Comprehensive IT/OT design and implementation services, including network design and deployment, network security measures, infrastructure upgrades and optimisation, seamless cloud integration, and ongoing infrastructure management.
Our delivery approach ensures clear and comprehensive requirements through a detailed scope of work, high-level design, and/or low-level design, all of which are signed off by the customer. This collaborative process aligns all stakeholders on project objectives and deliverables.
For infrastructure projects, we use a waterfall methodology, allowing for structured planning, design, implementation, and testing phases, leading to predictable outcomes and well-documented processes.
We follow a strict change control approval process for deployments into production environments. This involves thorough planning and review, ensuring changes are fully vetted and approved before implementation. To minimise risk and disruption, we use low-impact maintenance windows for these deployments.
By adhering to these processes, we execute projects efficiently, meet customer expectations, and maintain high standards of quality and reliability.
Denver Technology has cultivated strategic partnerships with industry vendors for over two decades, ensuring we possess the requisite industry knowledge. While we prioritise vendor certification and training and involve clients in vendor satisfaction surveys to maintain our partner status, we remain vendor agnostic to provide unbiased solutions tailored to our clients' needs.
IT/OT Network Engineers
Focused on the design, implementation, and maintenance of robust network infrastructures, they ensure reliable and secure communication between IT and OT systems, supporting business continuity and operational efficiency.
How many times have we heard the terms complex, complicated and simple thrown around by engineering armchair critics? This system is over-complicated. That one is over-simplified. This one is inherently complex, nothing we can do about that.
Denver's Principal IT/OT Advisors, Marco Van Staden, detailed his account as a junior engineer in South Africa. Marco shared his first-hand account of the lengths people took to protect the cyber security of OT systems, along with the moment he realized how delicate OT systems are compared to the IT Network.
For asset intensive industries such as mining and refining, managing asset lifecycle is a huge job. Despite the economic value of IT and OT assets to the business, teams are often time poor and assign a low priority, or inadequate resources to asset planning, redundancy, ongoing maintenance, upgrades or asset forecasting.